What's Not Allowed?

- Hate Content

- Proxy

- Warez

- Nulled Scripts

- Bomb Instructions

- Storage (Unless you bought the storage plan)

- Video Storage (Unless you bough the video plan)

Keep in mind our powerful servers are hosted in the United States so abide by all laws in the USA.

Hostorea takes these policies very seriously. Failure to comply to any of these rules will result in automatic suspension and no refunds.

What's Allowed?

- Legal Adult Contet

- Any legal website

Terms and Conditions | Return Policy | Privacy Policy |

(Unlike some companies, everything you see below is typed up by Hostorea. If you see any website copying our terms please report it to us)

Please Note our terms and conditions are different for every type of plan.

Terms and Conditions,

1. You may not use our hosting for backup purposes, you may only host websites.

2. You may never under any condition host Proxies, Adult Websites, Warez, Websites.

3. Hostorea reserves to the right to suspend or disable any account that is breaking our Terms or hosting illegal websites.

4. Hostorea is not responsible for any data loss or responsible for making backups. That is your responsibility

5. We have absolutely no tolerance for any kind of rude behaviour or profanity, anyone who is not speaking to us in a professional manner may be rejected support.

6. Our servers are in the USA so please abideo by all US laws

7. You understand that this hosting is onshore and the servers are located in the USA

8. We guarantee that your account delivered to you within 24 hours, or it is free for that month. However if we contact you and notify you of a server cleanup or update ect... then this condition does not apply.

9. Hostorea does not offer any kind of third party script installation support. Also we assume you know how to install WHMCS before you install it. We have roubleshooting guides and may offer you links to online manuals on the script itself.

10. A client has the right to cancel at anytime by logging into their client area. However the client will still be billed for that month, and hosting will still be active for that month. Also reunfds will not be issued after the 3 day refund policy.

11. You may not use 25% of our resources more than 90 seconds,

12. You may not use any web indexing spiders

13. You may not use any internet chat network. (Live chat support is accepted)

14. You may not run game servers

15. You may not run Cron Jobs less than 15 minute intervals

16. Using more than 50,000 Inodes may result in suspension, please contact us before doing such activity

17. If we do not keep an uptime of 99.5% your account will have a one month credit. However if we issued you a free WHMCS or is paying monthly for it from us. You will have to pay $15 WHMCS fee during your free hosting credit. However that carries on the comapnies budget. If we have a high budget that particular time we may just say that you don't need to pay that $15 fee.

18. You understand that Hostorea is not responsible if your company's reputation becomes damaged. However if you start damaing our solid reputation we will be temrinating your account with us, and posting the whole case on our website and our actions and resolution for the world to see. Also we have your physical address, name, and phone number from the payment you made. So please do not try to damage our reputation, or we will be sharing your information with fraudwatchers and the world to notify everyone that you are damaing our reputation for no reason at all. Also if there is or was something Hostorea did wrong towards you. Please do not make bad reviews and call us a scam. That will not solve the issue at all and in fact, we will take heavy action againts you. Instead please come to us first to resolve the problem as we are a fully functioning reasonable company, and no problem is too great to solve with us.

.19. Hostorea is not responsible for any stolen information

Return Policy

1. Clients have up to 5 days to claim a no questions asked refund, however if there are any fees we have to go through, you agree to pay them upon proof.

2. If we do not keep an uptime of 99.5% your account will have a one month credit. However if we issued you a free WHMCS or is paying monthly for it from us. You will have to pay $15 WHMCS fee during your free hosting credit. However that carries on the comapnies budget. If we have a high budget that particular time we may just say that you don't need to pay that $15 fee.

3. The 3 day refund policy will only apply after each payment.

4. Annual plans will have 3 days to claim a refund.

5. Chargebacks and resolving the issue with a credit card company will not be tolerated. If we notice any chargebacks your account will be banned immediately, hosting will be terminated, our merchants moneybookers will fight the unfair case on behalf of Hostorea, and we will note your contact information (name, address, phone number) from your credit card and IP address and send that out to hosting companies everywhere and fraud watchers. Please do not try to resolve issues with the credit card or debit card company. We are very reasonable people, and any cases or disputes can be resolved efficiently and fairly with us. It is very easy for us to give you lifetime free hosting. However trying to scam our system will be a great disadvantage on your behalf.

Privacy Policy

1. Hostorea will NEVER give out your personal information to anyone or company for any purpose

2. However if a law enforcement agency within the USA or Canada asks us to disclose information, we will comply.

3. If you scam our system through a chargeback, your name, address, phone number, IP address, will be spread throughout many our accounts with fraudwatchers sites and it will be shared with other online companies to avoid the same trouble we had with you.

4. Definition of a scam case: A customer files a chargeback without any emails, support tickets or resolutions with us

Definition of a non scam case: A customer conctacts us through a support ticket and explains his/her situation. Hostorea decides to offer free hosting or refund the money from OUR END.

Definition of a non scam case 2: A customer contacts our support but both Hostorea and the client cannot agree on a set deal after 3 days, and the client files a chargeback.

Gotta Question? Need something cleared? Contact us!

Skype: Click here

Contact Form: Click here

Live Chat: Click here

Email: ask@hostorea.com

Hostorea © 2010